
Expanding an ecommerce product range usually means expanding inventory too.
New products need to be purchased, stored and managed, and the retailer takes on the risk that some of that stock may not sell.
Shopify Collective offers a different approach.
It allows eligible Shopify merchants to sell products supplied by other Shopify stores without purchasing or holding that inventory themselves. The retailer sells the product through its own storefront, while the supplier continues to manage the stock and fulfil the order.
Shopify describes Collective as a way for retailers to import complementary products from other Shopify merchants and sell them without upfront inventory costs or commitments. Suppliers can make products available through price lists, and a business can operate as either a retailer, a supplier, or both. Collective is currently free to use across Shopify plans, subject to store eligibility.
For retailers, that creates some interesting possibilities.
You could expand into a complementary category without committing to a large wholesale order. You could test whether customers are interested in a new product type before investing in stock. Or you could build partnerships with brands whose products naturally complement your own.
But the interesting question isn’t simply: “What does Shopify Collective do?”
It’s: “Where could Shopify Collective make your ecommerce proposition better?”
What is Shopify Collective?
What is Shopify Collective and how does it work? At its simplest, Shopify Collective connects two Shopify businesses.
One acts as the retailer and the other as the supplier.
The retailer makes selected supplier products available through its Shopify store. Customers purchase those products from the retailer as part of their normal shopping experience, while the supplier maintains the underlying inventory and fulfils the relevant orders.
That retailer-and-supplier split is fundamental to how Collective works. The retailer owns the customer-facing sale, while the supplier retains responsibility for supplying and fulfilling its products.
At a high level, the journey looks something like this:
Supplier makes products available → Retailer adds them to its store → Customer places an order → Supplier fulfils the product
Shopify handles much of the connection between the two stores behind the scenes.
That can make the process considerably simpler than trying to recreate the same relationship through separate wholesale systems, inventory feeds and custom order integrations.
Benefits of Shopify Collective
The most obvious benefit is the ability to expand a product range without necessarily expanding the amount of inventory you own.
But we think there are several potentially more interesting uses for Collective.
Expand your range without committing to stock
Traditionally, launching a new category can require a retailer to make a fairly significant decision upfront.
You might need to purchase stock, allocate warehouse space and forecast demand before you’ve established whether your customers actually want the products.
Collective can lower that barrier.
Because the supplier continues to own the inventory, a retailer can potentially introduce a new product range with less inventory commitment.
That doesn’t remove all of the commercial risk, but it can make testing a new opportunity easier.
Build relationships with complementary brands
Collective doesn’t have to mean turning your store into a huge marketplace.
In fact, some of the most interesting opportunities are likely to involve relatively small numbers of carefully selected products.
Imagine a retailer specialising in coffee machines. Its customers might also need:
- coffee beans
- cups
- cleaning products
- filters
- specialist accessories
The retailer doesn’t necessarily need to build an entire operation around buying and storing those categories itself.
A relationship with complementary Shopify brands could allow it to offer customers a more complete proposition while the suppliers continue to manage their own stock.
The same principle could apply across many sectors.
The important word here is complementary.
Shopify itself positions Collective around retailers importing complementary products rather than simply adding catalogue volume for its own sake.
Test new product categories
Collective could also provide an interesting way to test demand.
Suppose customer research, onsite search or support conversations suggest people regularly want a type of product you don’t currently sell.
Normally, testing that hypothesis might require purchasing inventory first.
With the right supplier relationship, Collective could offer another route.
You could introduce a carefully selected group of products, measure how customers respond and then make a more informed decision about whether that category deserves a larger investment.
That makes Collective potentially useful as an ecommerce experimentation tool, rather than simply another distribution channel.
Increase the value of existing customer journeys
This is where we think Collective becomes particularly interesting from a conversion optimisation perspective.
The opportunity isn’t necessarily to give customers more choice. It’s to give them more relevant choice.
If somebody has already decided to purchase your core product, what are they likely to need next?
Could another product:
- make their original purchase more useful;
- remove a purchasing objection;
- create a more complete solution;
- save them from shopping somewhere else;
- naturally increase basket value?
Those questions are much more useful than asking how many products you can add through Collective.
Shopify Collective vs dropshipping
There are clear similarities.
In both models, a retailer can sell something without physically holding and fulfilling the stock itself.
But describing Collective purely as dropshipping misses some of what makes it interesting.
Collective is built specifically around relationships between Shopify stores.
The retailer and supplier remain separate businesses, but Shopify provides the infrastructure that connects them. Products can be made available by the supplier and imported by the retailer, while the supplier retains control of the inventory and handles fulfilment.
That tighter Shopify-to-Shopify relationship can remove some of the complexity that would otherwise require separate apps, feeds or custom integrations.
However, the technology doesn’t replace the need for a good commercial relationship.
A supplier is still responsible for delivering part of the experience your customer has purchased from you.
That matters.
Where we think Shopify Collective gets interesting
There is a temptation with any tool that makes it easier to add products to focus on catalogue size.
We’d be cautious about that.
A bigger catalogue isn’t automatically a better ecommerce experience.
Adding hundreds of marginally relevant products can make:
- navigation harder;
- search results noisier;
- merchandising less focused;
- the brand proposition less clear;
- purchasing decisions more complicated.
Instead, we’d start with the customer journey.
What is the customer trying to achieve?
What are they likely to need alongside the product they’re already considering?
Where is there an obvious gap in the existing proposition?
Those questions can reveal much stronger Collective opportunities.
For example, a customer purchasing a piece of specialist equipment may need a consumable product to use it. A customer buying furniture might need a care product. Someone buying a core skincare item might benefit from a complementary product that completes the routine.
In each case, Collective could allow the retailer to satisfy an existing customer need without necessarily building an entirely new inventory operation.
That’s a very different strategy from simply importing as many products as possible.
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