A beige banner.
The Wholesale Hearing logo.
The top hero tiles panel on the Wholesale Hearing website.
A product page on the Wholesale Hearing mobile website.

The Task

Wholesale Hearing aim to bring top of the range but importantly affordable hearing aid options to users across the world. Buying hearing aids can be an expensive and complex process, often at a time of heightened emotion. The challenge? Create an easy to use ecommerce solution that could support significant product information in an easy to understand and considerate way. 

The online sale of prescription products presents unique challenges. Our aim was to enhance the process by including medical questionnaires and online hearing tests, streamlining the experience. In doing so, our goal was to convert what could be a stressful encounter into a seamless and convenient online journey.

Client

Wholesale Hearing

Built on

Shopify logo in black.

Services

Development

Digital Marketing

Two people putting a hearing aid on a model of an ear.
The Phonak Audeo Lumity heairng aid on a beige background.

Responsive Web Development

Catering for a range of different age groups and user types across a global e-commerce platform required a fast, focused design and development. We were able to plan user journeys and navigation based on site engagement, leveraging key journeys to create an internal architecture to facilitate many different visitors. Creating a harmonious blend of visual and deep product information was a crucial challenge to overcome. Our design, development, and architecture teams worked closely together to create a product-driven environment for optimal engagement. 

A product page on the Wholesale hearing desktop website.
A man wearing a hearing aid.

Data Analysis Leading into Digital Marketing

We are delighted to be continuously working with Wholesale Hearing to showcase the best hearing aids at the best online prices. We utilised a cohesive digital ads strategy across both Google and social platforms, targeted email marketing, impactful Facebook advertising, and engaging content creation to ensure that Wholesale Hearing’s brand message resonated across diverse platforms. Through constant communication, analysis, and refinement, we stay committed to delivering results that not only meet but exceed expectations. 

Mucky Puddle have been great for us. The website was expertly created and revamped recently. Our business has continued to grow with their expert online marketing services.

- Martin Stone, Wholesale Hearing

Someone adjusting the volume on a hearing aid.

An Ongoing Relationship

Hearing loss is a difficult thing to endure, whatever the cause and whatever your age. Picking the right device for your needs, to your audiogram results, is hard and anyone looking to purchase will have questions and require reassurance and trust building. Wholesale Hearing make it easy to find the right device at a great price as well as providing ongoing support for all of their customers no matter what questions they may have. 


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